Thursday, July 30, 2009
The Three Sure-Fire Ways to Kill an Organization’s Sales Efforts
Great video clip from Tony Smith at the Brooks Group. Click here to watch the video.
Labels: customer service, Sales
Saturday, July 04, 2009
Twitter Comes to the Rescue
This is a very interesting article in the New York Times regarding the use of Twitter for improving customer service. I am seeing more and more of this every day. I am leaning toward any and all companies using this great online tool to interact with their customer base.
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If you’re not protesting an election or promoting a product, Twitter, the microblogging site that has been getting so much attention these days, can be easy to dismiss. Read the entire article here.
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If you’re not protesting an election or promoting a product, Twitter, the microblogging site that has been getting so much attention these days, can be easy to dismiss. Read the entire article here.
Labels: Business, customer service, Marketing, Social Networking, technology
Thursday, July 02, 2009
Chronicles of a Sales Leader
Tough Times Call for Solid Leadership
Whether uncertain times are specific to the region you lead, your company, your industry or a broader scenario like today, all sales leaders will need to lead their team through a difficult and challenging economic environment at some point in their careers. And when it's here, you can count on increased pressure to produce top-line results. So regardless of how things are looking for you today, here are some common pitfalls and insights that you’d do well to be aware of.
Read the entire article here.
Whether uncertain times are specific to the region you lead, your company, your industry or a broader scenario like today, all sales leaders will need to lead their team through a difficult and challenging economic environment at some point in their careers. And when it's here, you can count on increased pressure to produce top-line results. So regardless of how things are looking for you today, here are some common pitfalls and insights that you’d do well to be aware of.
Read the entire article here.
Labels: Business, leadership, management, Sales
