Tuesday, March 31, 2009
Recession Selling Strategies
As I work with my team in the field many of these same things come up. The main thing that I am battling is the age old price-price-price when things are tough. Check out the video and I hope that there are some tips that you can use to help you through these tough economic times.
Labels: Business, Economy, Sales
Monday, March 30, 2009
Two Forces at Work Against Disposable Income
Two forces that until recently turbo-charged US consumer spending—growing household debt and a falling savings rate—have gone into reverse. In late 2008, as households started reducing their indebtedness and saving more, consumption tumbled.
Great article from the McKinsey Quarterly. Read it now.
In the food service business I can tell you that every restaurant is dependent on the consumer having disposable income to eat out at their establishment. This article brings to light the events that continue to unfold that may cause issues with the hospitality industry and sustaining their revenue, let alone increasing it.
Sunday, March 29, 2009
Can We Increase Workplace Productivity?
"The Human Side of Enterprise" by Douglas McGregor
"Who Says Elephants Can't Dance?" by Louis V. Gerstner Jr.
"The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action" by Jeffrey Pfeffer and Robert I. Sutton
"Leaders: Strategies for Taking Charge" by Warren Bennis and Burt Nanus
"Diamond Dollars: The Economics of Winning in Baseball" by Vincent Gennaro
I haven't read any of these personally, but, most likely in these current times may just get some of these. If you have ever read any of these books I would appreciate hearing from you and your comments.
Labels: Business, Education, management, Productivity
Saturday, March 21, 2009
Share Our Strength's Great American Dine Out
From September 20 – 26, 2009, this week-long national event will join thousands of restaurants—from coffee shops to fine-dining establishments—in cities across the country to raise funds to help end childhood hunger in America. With a broad range of restaurant and catering experience, McCargo feels passionate about helping Share Our Strength as millions of consumers visiting participating restaurants will help make sure no kid in America grows up hungry.
The first Great American Dine Out in 2008 raised more than $500,000. Four thousand casual- and fine-dining restaurants participated, from independent and family owned establishments to large chains and restaurant groups. Donations from the week's restaurant sales, direct donations from customers and restaurant suppliers, and money raised through restaurant promotions all helped to make Great American Dine Out a success.
Sunday, March 08, 2009
What would Sully do? Lessons from Flight 1549
An economy that’s shedding nearly 600,000 jobs per month is in complete free fall – just like an airplane that’s lost both its engines. So in this time of economic crisis, it’s worth looking for lessons from the one man who really knows how to handle a crash: Captain Chesley “Sully” Sullenberger.
It turns out, Sully’s crash landing was more than just a miracle on the Hudson. It was a case study of leadership in a crisis. Washington politicians would do well to ask themselves one question: What would Sully do?
Here are the top five lessons from the crash of flight 1549.
Labels: Business, leadership, management, Personal Development
Tuesday, March 03, 2009
Eight Key Ways to Say "Thank You" to Customers
Good salespeople strive to be in front of customers as often as possible. But, when we think about it, our clients and prospects give us many opportunities to stay in their minds in positive and non-threatening ways. Yet, these opportunities are often overlooked, simply because we neglect to send a note of thanks.
Check out the entire article here.
If you are looking for a way to stay in front of your customers visit my web site for a truly great business tool that will help you become the master of follow up.
Labels: Business, customer loyalty, customer service, Sales
